Delivery & Returns

Dispatch & Delivery

Please allow up to 7 working days before dispatch.

If your order is time sensitive then please get in touch with us at mayen@mlsea.co.uk and we will see what we can do. 

UK Delivery Options

We always send using Royal Mail's UK signed for service. If you make an order over £50, you will get free UK delivery. 

Royal Mail 1st Class delivery - £4.49

Will typically arrive within 1 - 2 working days 

Royal Mail 2nd Class delivery - £3.49 

Will typically arrive within 3 - 5 working days 

Next Day Courier service - £6.99 

Will typically arrive next day 

International Delivery Options

We always send using Royal Mail's International Tracked & Signed service. If you make an order over £100, you will receive free International Tracked & Signed delivery.

Royal Mail Tracked & Signed Service - £9.70 

Please note: orders outside of the UK may be liable to local import duties or taxes. This is completely our of our control, so please check.

Tracking your order

Once the order is dispatched, you will receive a confirmation email with tracking number. 

Track your delivery on the Royal Mail website.

Returns

We work extremely hard to make sure everything is perfect for you, but if you are unhappy with your purchase or you simply change your mind that's not a problem. 

Please contact us before returning your items. Drop us an email at mayen@mlsea.co.uk and we'll be happy to help and give further information on where to send items to. You will be responsible for shipping costs.

Refund will be issued within 7 days of receipt of item.

This policy does not apply to commissioned jewellery or sale items which have a no-returns policy.